Temperature is a patient witness. A valve ruptures. A cooling system fails. A technician records a radiation reading. Minutes later, the core temperature crosses a danger threshold. The incident report now asks the question every system audit eventually asks, usually after everyone has already chosen a favorite suspect: Who caused the temperature rise? ...
A cloud incident does not arrive politely. It does not say, “Hello, I am a memory leak in service X, beginning at 14:03, propagating through service Y, and pretending to be a latency spike somewhere else.” That would be useful. Naturally, production systems prefer theatre. So when companies imagine AI agents taking over cloud Root Cause Analysis (RCA), the promise sounds almost unfairly attractive. Give the agent logs, metrics, traces, a Python executor, and a large enough model. Let it inspect the evidence, reason through the causal chain, and return the faulty component, incident time, and failure reason before the human on-call engineer has finished the second coffee. ...
A small electronics factory moved from scattered manual quality coordination to an AI-agent-enabled workflow that classifies defects, links them to operational context, and keeps corrective actions under human control.
A failed deployment usually produces two questions. The first is easy enough to ask: what happened? The second is where the room goes quiet: what actually caused it? Most AI systems are now quite comfortable with the first question. Give them logs, traces, workflows, tool calls, or transition histories, and they can often produce a plausible reconstruction. They can narrate the incident in confident sequence. They can point to every condition that was present. They can provide a tidy post-mortem, ideally before the humans have finished opening the dashboard. ...