Safety

The agent finished the task. That is not the same as doing the task. Inbox sorted. Calendar updated. Report generated. Customer record changed. Dashboard refreshed. For a demo, that is usually enough. The screen shows a plausible answer, the final artifact looks tidy, and everyone politely pretends the agent must have followed the correct path because the output did not immediately burst into flames. ...

A customer asks your AI assistant to “find me a better phone contract.” The agent browses comparison sites, selects a cheaper plan, authorizes the switch, cancels the old plan, and arranges payment of the cancellation fee from the user’s bank account. Lovely, in the way a self-driving forklift is lovely: impressive until it nudges the wrong shelf. ...