Build an Internal Knowledge Assistant
How to design an internal AI assistant that helps staff find policies, procedures, and operating knowledge without creating a guessing machine.
How to design an internal AI assistant that helps staff find policies, procedures, and operating knowledge without creating a guessing machine.
How to build a lightweight retrieval-augmented knowledge tool with grounded answers, source citations, narrow scope, and a realistic MVP.
A business-friendly explanation of retrieval-augmented generation and why it matters when your AI must work from company knowledge.
TL;DR for operators A production RAG system returns the same answer five times. The operator still has to decide whether to release it, investigate it, or send it for review. Repeated agreement is useful evidence that generation is stable, but it does not show that the system retrieved the right material. All five answers may have been generated from the same empty, incomplete, or incorrect context. In that case, repeated sampling does not independently test the answer; it repeatedly tests the decoder under one defective retrieval state. A wrong answer that remains effectively unchanged across samples is a silent error. ...
TL;DR for operators An operator can shift priorities from throughput to energy saving in a sentence. The network still has to make feasible power decisions every transmission slot. Agentic-LTPO separates those jobs: a slower agent layer interprets policy and proposes bounded settings, while a deterministic solver retains control of fast execution. In a simulated network where distributed access points jointly serve users, the complete system reports 22.8 cumulative communication utility, compared with 14.5 for static configuration—a 57.2% relative gain. The improvement does not come from letting an LLM control the physical layer directly. Proposed changes pass through structured grounding, retrieval, projection into allowed ranges, criticism, and numerical optimization before affecting the network. ...
TL;DR for operators Production AI is usually evaluated as though one good model score can certify the entire system. It cannot. A model can be efficient because the task was structured intelligently, appear reliable because the test users were unusually cooperative, and still expose sensitive information through the infrastructure that serves it. ...
TL;DR for operators A retrieval system does not become trustworthy merely because it has documents. It becomes a system with several possible ways to be confidently wrong. MACR treats disagreement as an adjudication problem. It estimates whether the model appears to know the answer, turns that internal position into inspectable text—or retrieves an external substitute when confidence is low—then asks specialized agents to identify contradictions and apply validated resolution rules. ...
TL;DR for operators RAG teams often want to believe that a smarter chunking method will rescue messy document retrieval. It is a tidy belief. It is also the sort of tidy belief that tends to become a budget line. The paper behind this article tests that belief in a small, practical setting: thirteen academic theses, ten questions per thesis, three chunking strategies, and a self-hosted RAG stack constrained by 16 GiB of VRAM.1 The strategies are familiar: fixed-size chunks, recursive format-aware chunks, and cluster-based semantic chunks. The expensive-sounding one, cluster-based semantic chunking, does not consistently win. ...
TL;DR for operators AI systems are increasingly being asked to work in messy, high-dimensional environments: long video archives, multilingual evidence, persona-specific retrieval, humanoid motion, physical contact, timing, perception, and real-world deployment. The temptation is familiar: throw a stronger model at the whole thing and hope intelligence leaks out of the parameter count. Charming. Also expensive. ...
TL;DR for operators Smart-home assistants do not fail only when users are vague. They fail when users become efficient. The PEC-Home paper studies a familiar pattern: after repeated interaction, people stop saying the whole thing. “Please turn on the air conditioner in the bedroom and set it to 26 degrees at 10 PM” eventually becomes “check the AC” or “handle that thing.” Humans manage this because shared context, identity, place, and prior routines do the missing work. Current LLM assistants are much less charming under that burden. ...