Root Cause or Root Illusion? Why AI Agents Keep Missing the Real Problem in the Cloud
Opening — The Promise of Autonomous AIOps (and the Reality Check) Autonomous cloud operations sound inevitable. Large Language Models (LLMs) can summarize logs, generate code, and reason across messy telemetry. So why are AI agents still so bad at something as operationally critical as Root Cause Analysis (RCA)? A recent empirical study on the OpenRCA benchmark gives us an uncomfortable answer: the problem is not the model tier. It is the architecture. ...