Confidence Gates: When AI Should Know Enough to Say 'I Don't Know'
Opening — Why this matters now Modern AI systems rarely operate in isolation. They rank ads, recommend products, triage patients, filter content, and route financial transactions. In each of these systems, a subtle but critical decision occurs: should the system act, or should it abstain? In practice, most machine-learning pipelines assume more prediction is always better. If a model can produce a score, the system uses it. Yet real-world deployment increasingly shows the opposite: knowing when not to act is often the difference between a useful AI system and a dangerous one. ...