Chatbot at the Table: Rethinking Group Recommendations with GenAI
TL;DR for operators Dinner plans are where elegant recommender theory goes to be quietly embarrassed. Five people do not usually open a dedicated app, rate every restaurant, agree on a utility function, and wait for a ranked list to descend from the heavens. They argue in a chat. They change their minds. Someone forgets the budget. Someone says “anything is fine” while absolutely not meaning it. Someone else proposes a venue that is closed on Mondays. Humanity, as usual, remains a hostile runtime environment. ...