Agentic AI

Video is easy to collect and expensive to understand. That is the awkward little truth behind many enterprise “AI video intelligence” projects. A warehouse camera records everything. A body camera records everything. A meeting room system records everything. A field-service headset records everything. Then someone asks a very human question: who handled the device after lunch, what did they say, and was the machine hot when they touched it? ...

A dashboard is rarely confusing because the pixels are ugly. More often, the problem is that the important part is small, crowded, rotated, hidden in a chart corner, split across spatial relations, or buried inside a scene that needs to be mentally transformed before the answer becomes obvious. A human analyst zooms, marks, traces, rearranges, or imagines a new angle. A multimodal model, by contrast, is often asked to stare at the original image and talk harder. ...

Full Stack, Not Full Panic: Why Agentic AI Needs Safety Above and KV Discipline Below Enterprise AI has entered its awkward teenage years. It wants to be autonomous, helpful, context-aware, cheap, safe, fast, auditable, and preferably not the reason the legal department starts drinking before lunch. That is a lot to ask from “just use a bigger model.” ...

A calculator is not impressive because it is intelligent. It is impressive because it is boring. It does the same operation the same way, without suddenly deciding that a large number “feels unrealistic” or that subtraction might be more poetic if performed backward. This is precisely why businesses keep trying to attach calculators, databases, validators, workflow engines, and policy rules to large language models. The model supplies flexibility. The tool supplies discipline. The problem is that most “LLM plus tool” systems still treat reasoning as a one-time performance: prompt, think, maybe verify, answer, forget. ...

Multi-agent AI has entered its “surely more agents will fix it” phase. This is an understandable phase. Also a dangerous one. When a single model struggles with a hard reasoning task, the obvious enterprise instinct is to add another model: one to plan, one to solve, one to check, one to summarize, one to look professional in the architecture diagram. The diagram improves immediately. The system may not. ...

Search is easy until it becomes responsible. A product engineer asks, “What methods exist for real-time tire friction estimation?” A normal search tool returns papers. A normal RAG system retrieves chunks. A confident LLM then writes a neat answer, preferably with enough bullet points to look managerial. The problem is not that this answer is always wrong. That would be mercifully simple. The problem is that it may be locally plausible but evidentially thin: two relevant chunks, one outdated method, no coverage of adjacent terminology, and a citation that looks reassuring mostly because it exists. ...

Software agents fail in a familiar way. They do not always fail because they are stupid. Sometimes they fail because they are busy. They search too widely, inspect too much, edit too early, revise the wrong file, run out of context, and then collapse under the weight of their own half-formed investigation. In enterprise language: they generate activity before they stabilize a diagnosis. We have seen humans do this too, usually in Slack threads with too many tabs open. The machines are catching up nicely. ...

A mid-sized utility provider moves from human-heavy incident coordination to an AI-agent-enabled workflow that triages outages, supports dispatch, summarizes field evidence, drafts notices, and feeds reliability learning loops under human control.

A boutique production company used specialized AI agents to turn scattered scripts, schedules, permits, budgets, and post-production notes into a controlled workflow with human approvals at key creative, legal, and financial checkpoints.

Opening — Why this matters now The first wave of enterprise AI adoption was obsessed with model choice. Which model is smarter? Which model writes better? Which model can reason, code, browse, call tools, summarize contracts, and politely pretend it enjoys quarterly planning? That was the easy part. The less glamorous question is now becoming more expensive: how do we serve all these model calls reliably, cheaply, and at scale? ...