When Trains Meet Snowstorms: Turning Weather Chaos into Predictable Rail Operations
A delayed train is easy to complain about and surprisingly hard to explain. The passenger sees one number: five minutes late, twelve minutes late, cancelled, chaos. The operator sees a messier object. Was the train already late when it entered the station? Did the station itself add delay? Was the delay caused by snow, low visibility, wind, passenger boarding, a single-track bottleneck, equipment failure, or simply the accumulated sins of every previous station on the route? ...