The User Is Present: Why Smart Agents Still Don't Get You
TL;DR for operators Most agent demos show the easy part: the model calls a tool, gets results, and returns something plausible. The harder part is less cinematic. The user starts with an incomplete request, reveals constraints in fragments, phrases preferences indirectly, changes emphasis mid-conversation, and expects the system to somehow keep up. This is where many supposedly “smart” agents begin to look less like assistants and more like interns with excellent API access. ...