Attention with Doubt: Teaching Transformers When *Not* to Trust Themselves
Confidence is cheap. A classifier can always give you a probability. The awkward question is whether that probability deserves to be believed. This is not a philosophical problem when the model is recommending a movie. It becomes expensive when the model is screening documents, triaging support tickets, flagging fraud, routing legal clauses, or deciding whether a case should be escalated to a human. In those settings, “92% confident” is not decoration. It is an operating instruction. ...