Stack Overflow for Ethics: Governing AI with Feedback, Not Faith
Dashboards are where good intentions go to look responsible. A company launches an AI triage assistant, lending model, recommender, or eligibility system. The governance slide deck is very respectable. Fairness is mentioned. Transparency is mentioned. Human oversight is mentioned, usually beside a tasteful icon of a person holding a clipboard. Everyone nods. Six months later, users have learned to rubber-stamp the recommendation, one subgroup’s error rate has drifted, appeals are piling up, and nobody can say whether the system is still operating inside the boundaries that were promised at launch. ...