Lost in Translation (Literally): Why ASR Still Breaks in the Age of Voice Agents
Opening — Why this matters now Voice agents are having a moment. From customer support bots to in-car assistants and AI copilots, speech is quietly becoming the most natural interface layer in modern software. And yet, beneath the polished demos, something awkward persists: these systems still misunderstand people in ways that are subtle, inconsistent, and occasionally dangerous. ...