Poisoned Answers, Polished Pipelines: When RAG Learns to Lie on Cue
Customer support bots are not supposed to have enemies. They sit politely inside enterprise websites, read policy documents, retrieve relevant snippets, and answer questions with the soft confidence of a well-trained assistant. The selling point is simple: Retrieval-Augmented Generation, or RAG, should make large language models less likely to hallucinate because the answer is grounded in external evidence. ...