Psychometrics

Surveys look simple because the final artifact is simple. A customer clicks “agree.” An employee rates burnout from one to five. A manager reads a dashboard that says trust, anxiety, satisfaction, or readiness has moved by 7%. Everyone behaves as if the hard part was collecting responses. That is the polite fiction. ...

Procurement Has a Benchmark Problem Procurement teams love benchmark tables. They are clean, sortable, and emotionally comforting. Vendor A beats Vendor B by 3.7 points on a reasoning suite; Vendor C wins on code generation; Vendor D claims better tool use under “realistic agent workflows,” a phrase that usually means someone added a browser, a calculator, and optimism. ...