No Click Is Not a No: Turning Passive Feedback Into Reward Signals
TL;DR for operators If your product already has thousands of clicks, copies, likes, shares, and non-actions, the tempting shortcut is to use those events as cheap preference labels. The problem is that the same no-action can mean a disliked response or a satisfactory response from a user who simply did not act. The event log records behavior, not preference directly. ...