Mind Reading the Conversation: When Your Brain Reviews the AI Before You Do
Voice AI has a very old interface problem wearing very expensive new clothes: it still has to guess whether the user is following. A chatbot can ask, “Was this helpful?” A voice assistant can wait for silence, hesitation, interruption, or a sigh that the microphone may or may not catch. A customer-support bot can count clicks, retries, and abandonment. But none of these signals directly tells the system what is happening inside the user while the conversation unfolds. Is the user overloaded? Bored? Confused? Privately disagreeing with the answer but too polite, tired, or irritated to say so? ...