When AI Meets the Delivery Room: Designing Safe LLM Chatbots for Maternal Health
A patient does not usually send a neatly structured medical case report. She sends a short message. “Baby moving less today.” “Severe headache and blurred vision.” “What foods increase iron?” To a normal chatbot, these are three user queries. To a maternal-health system, they are three different operating modes. One can be answered with general education. One may require urgent escalation. One may be harmless—or not—depending on pregnancy stage, timing, severity, and missing context. This is where the usual AI product fantasy quietly breaks down: the hardest part is not producing a fluent answer. The hardest part is deciding whether the system should answer at all. ...