Copilot at Work: How Generative AI is Quietly Rewriting Job Descriptions
When the AI revolution hits your job, will it help or replace you? Microsoft’s new study, analyzing 200,000 real-world conversations between users and Bing Copilot, offers the most grounded answer to date. Rather than speculating what LLMs could do, this research asks what users are actually doing with them — and how often those interactions overlap with real occupational tasks. The key innovation? The authors distinguish between user goals (what users ask AI to help with) and AI actions (what the AI does in response). This split allows them to track when Copilot acts as a coach, co-pilot, or full-on doer of tasks — a nuance missing from many economic forecasts. ...