Paperwork Intelligence: Why AI Still Struggles With Real Enterprise Documents
Paperwork is where enterprise AI demos go to lose their charm. In a product demo, an AI agent usually receives a clean PDF, a friendly question, and a document that has the decency to behave like a document. It summarizes, retrieves, answers, maybe even produces a small spreadsheet. Everyone nods. Someone says “workflow automation.” Someone else says “agentic.” The meeting ends before anyone asks whether the same system can handle 89,000 pages of historical reports, nested tables, revised statistics, scanned pages, ambiguous row headers, and a calculation that must be correct to the last digit. ...