The Art of Forgetting: Why Smarter AI Agents Need Selective Amnesia
Memory is easy to sell. A customer support agent that remembers every ticket. A sales assistant that remembers every lead. A workflow agent that remembers every approval, exception, and Slack message since the beginning of corporate time. Product teams love this story because it sounds like continuity. Buyers love it because it sounds like intelligence. Engineers tolerate it because storage is cheap, at least until retrieval is not. ...