When Ambiguity Helps: Rethinking How AI Interprets Our Data Questions
A manager asks the analytics copilot, “Which regions are underperforming this quarter?” This sounds like a normal business question. It is also, technically, a small swamp. Which regions? Sales regions, operating regions, logistics regions, or customer billing regions? Underperforming against what: forecast, last quarter, budget, peers, margin, revenue, retention, or some executive’s private sense of disappointment? And “this quarter” may mean calendar quarter, fiscal quarter, quarter-to-date, or the latest complete quarter if the finance team has not closed the books yet. ...