https://cognaptus.com/tags/customer-churn/ Recent content in Customer Churn on Cognaptus Hugo -- 0.145.0 en-us Tue, 23 Dec 2025 00:00:00 +0000 https://cognaptus.com/blog/2025-12-23-xai-but-make-it-scalable-why-experts-should-stop-writing-rules/ Tue, 23 Dec 2025 00:00:00 +0000 https://cognaptus.com/blog/2025-12-23-xai-but-make-it-scalable-why-experts-should-stop-writing-rules/ A hybrid XAI paper shows why scalable explainability may depend less on experts writing every rule and more on experts identifying the few exceptions machines miss.