Vision Helps, but Context Decides: What Repair Detection Reveals About Multimodal Conversational AI
TL;DR for operators A conversational system can hear the user’s words correctly and still miss that the exchange has broken down. A glance, facial change, posture shift, or gesture may signal that the other person did not understand and needs clarification. The study tests whether adding those visible behaviors to text and audio improves recognition of these breakdown signals, known as Other-Initiated Repair (OIR). It does in both evaluated corpora. On a performance measure that gives each repair class equal weight (macro-F1), adding the visual branch improves both OIR detection and repair-type classification over the text-plus-audio baseline.1 ...