Reading the Room? Apparently Not: When LLMs Miss Intent
A user sounds distressed. They ask a factual question. The assistant responds warmly, offers supportive resources, and then supplies the requested information in crisp, well-organized detail. That is the failure pattern. Not because the model was rude. Not because it ignored crisis language. Not because it forgot to add a disclaimer. The problem is more uncomfortable: the model noticed enough to sound caring, but not enough to change what it was willing to provide. ...