
Case Closed: How CBR-LLMs Unlock Smarter Business Automation
What if your business processes could think like your most experienced employee—recalling similar past cases, adapting on the fly, and explaining every decision? Welcome to the world of CBR-augmented LLMs: where Large Language Models meet Case-Based Reasoning to bring Business Process Automation (BPA) to a new cognitive level. From Black Box to Playbook Traditional LLM agents often act like black boxes: smart, fast, but hard to explain. Meanwhile, legacy automation tools follow strict, rule-based scripts that struggle when exceptions pop up. ...