From Prototype to Profit: How IBM's CUGA Redefines Enterprise Agents
A recruiter does not wake up excited to reconcile dashboards. The job is already complicated enough: sourcing channels, requisition IDs, candidate funnels, SLA definitions, skill-impact reports, hiring-manager requests, and the occasional spreadsheet that has clearly decided to become a lifestyle. In IBM’s Business Process Outsourcing talent-acquisition workflow, the problem is not that recruiters lack software. It is that they sit between too many systems and must turn fragmented analytics into timely, defensible decisions. ...