Memory Lane Has Potholes: MemFail and the Business of Testing Agent Recall
Memory is where enterprise AI demos go to become operationally embarrassing. In the demo, the assistant remembers that a client prefers concise weekly updates, that a trader avoids high-leverage positions after volatility spikes, or that a procurement manager only approves a supplier when compliance documents are current. In production, the same assistant may remember the attractive half of the fact and quietly lose the condition. It recalls “approves supplier” but forgets “only when compliance documents are current.” Congratulations: the agent has not forgotten. It has remembered dangerously. ...