Grounded or Just Confident? What the AI Consumer Index Reveals About Frontier Models
Opening — Why this matters now Consumer AI has slipped into daily life with disarming ease. Grocery lists, game advice, budget meal plans, last‑minute gift triage — all comfortably outsourced to models that sound helpful, certain, and occasionally omniscient. But certainty is not accuracy, and confidence is not competence. The AI Consumer Index (ACE) — introduced by Mercor Intelligence — provides the first rigorous attempt to measure whether frontier AI models actually deliver value in high-frequency, high-stakes consumer contexts. And the results? Let’s say they are… humbling. ...