Mind the Gap: When Robots Learn Social Norms the Human Way
Opening — Why this matters now Autonomous agents are no longer sci‑fi curiosities. They’re crossing warehouse floors, patrolling malls, guiding hospital visitors, and—if some venture decks are to be believed—will soon roam every public-facing service environment. Yet one unglamorous truth keeps resurfacing: robots are socially awkward. They cut too close. They hesitate in all the wrong places. They misread group formations. And as AI systems leave controlled labs for lively human spaces, poor social navigation is quietly becoming a safety, compliance, and brand‑risk problem. ...