AI Feedback

Opening — Why this matters now Retrieval-Augmented Generation (RAG) has become the backbone of enterprise AI: your chatbot, your search assistant, your automated analyst. Yet most of them are curiously static. Once deployed, their retrieval logic is frozen—blind to evolving intent, changing knowledge, or the subtle drift of what users actually care about. The result? Diminishing relevance, confused assistants, and frustrated users. ...

When Meta and other tech giants scale back content moderation, the gap isn’t just technical—it’s societal. Civil society organizations (CSOs), not corporations, are increasingly on the frontlines of monitoring online extremism. But they’re often armed with clunky tools, academic prototypes, or opaque black-box models. A new initiative—highlighted in Civil Society in the Loop—challenges this status quo by co-designing a Telegram monitoring tool that embeds human feedback directly into its LLM-assisted classification system. The twist? It invites civil society into the machine learning loop, not just the results screen. ...