Scaffold and Ladder: Why AI Agents Need Meta-Reasoning, Not Longer Monologues
Workflow is where AI agents usually stop looking magical. Ask one to summarize a short memo, and it behaves like a competent intern with suspiciously fast typing. Ask it to investigate a compliance question across policies, contract clauses, ticket histories, and messy attachments, and the illusion starts to wobble. The agent searches once, reads too much at once, jumps to a plausible answer, and then politely explains the wrong conclusion with the confidence of a junior consultant who has discovered formatting. ...